MuleBuy Spreadsheet: A Strong Record, a Rough August, and the Sugargoo Comparison

Was MuleBuy raided? What's actually confirmed

The August claims ran from "orders are slow" to "the warehouse was raided and everything is gone". Sorted by evidence, the picture is narrower:

Sources: rep.tools MuleBuy raid guide (Aug 31, 2026) and profile; EGL Company (Aug 2026); Fishgoo blog (Sept 11, 2026) — Fishgoo is itself an agent, so read its view with that in mind.

Something slowed MuleBuy down in August, and its silence about why hasn't helped. But the dramatic version is, so far, unevidenced. A loading website doesn't prove health; it doesn't prove a raid either.

Verdict: On watch, not closed. The newest reviews, not the star average, will tell you when it's back to normal.

How does MuleBuy compare with Sugargoo right now?

For a Sugargoo user wondering whether MuleBuy is worth a switch, the numbers point both ways:

Sources: rep.tools MuleBuy profile (core data July 1, 2026); KakoGuide and W2C for Sugargoo; Trustpilot, Sept 26–29, 2026.

MuleBuy has many more reviews, and more positive ones, and its fee position is clearer. Sugargoo has a longer record, ten more storage days, and — the part that matters most this autumn — no open questions about whether orders are moving.

Verdict: In a normal month MuleBuy would be a strong alternative to Sugargoo. At our last check, Sugargoo was the safer place for new money.

If a MuleBuy order has been stuck for weeks

Most August one-star reviews tell the same story: an item bought, no sign of it at the warehouse after thirty days, tickets unanswered. If that's you:

1. Screenshot every order page, status, balance and message, with dates visible.
2. Pair each payment receipt with its order number.
3. Note each item's original listing link so you can rebuy it through Sugargoo if the order is cancelled — the link converter pulls it out of a MuleBuy link.
4. Stop adding money until the existing orders are explained.
5. Know your dispute deadline with PayPal or your card issuer; that route has teeth that community threads don't.

Taking a MuleBuy spreadsheet to Sugargoo

MuleBuy spreadsheets travel well. Each row wraps a Weidian, Taobao or 1688 item, and Sugargoo accepts the original link. Convert the column, paste the originals into Sugargoo's search, and check each listing is still live. Because MuleBuy storage is 90 days and Sugargoo's 100, an item you rebuy at Sugargoo gets a fresh 100-day clock from arrival.

One detail makes the move easier than it looks. MuleBuy's image search is one of the features its reviewers praise, so some MuleBuy sheets list items with a photo and no link at all. If a row in your sheet is just a picture, Sugargoo's search can't use it directly — but the seller's shop name, sometimes visible in a watermark or noted in the sheet, plus a DIY Order with a screenshot, gets Sugargoo's buyers to the same listing. It's slower than pasting a link, so save it for the items you really want, and expect a few to be gone.

Whatever you decide about MuleBuy itself, don't let items sit unshipped there while you wait for news: MuleBuy's free storage is 90 days, and the clock keeps running during a slowdown.

If you're choosing between several agents rather than just Sugargoo, the alternatives page compares all the working ones, and KakoBuy is the fastest of them to dispatch.